ESA Contact Number

How Do I Contact ESA?

You can contact Contact the DWP’s Employment & Support Allowance customer service helpline by calling 0843 504 7178. You can also contact ESA team on their local-rate phone number 0345 608 8545 and speak with an advisor about your ESA claim.

By calling on above mentioned Jobcentre Plus helpline, you can get information about your ESA payments. Moreover, you can request to change your ESA payment details such as registered address or the bank account details. You can also call on above number to find details of missing ESA payments.

ESA Contact Number to Make a new ESA Benefits Claim – 0800 055 6688

You can contact ESA for free through their free helpline number 0800 055 6688. In case you are contacting ESA to make a new claim, you should contact 0800 055 6688 if you have had a change of circumstances and due to which now you have to claim ESA.

You can download an ESA claims form from gov.uk official website

How to Dispute an ESA Decision ?– 0345 608 8545 & 0300 123 1142

You can challenge most of the decisions made by DWP about your ESA. These decisions could be related to:

• Not getting ESA
• Being put in the work-related activity group and not the support group
• Getting a sanction

There is a two steps process in order to challenging an ESA decision.

1. You should contact DWP and ask them to consider their decision for review. This is called 'mandatory reconsideration'.
2. If you still disagree or find a dispute after the mandatory reconsideration, then you can appeal to an independent tribunal regarding dispute.

How to Complaint about ESA? 0345 608 8545

If you feel you haven't treated fairly or if there is unreasonable delay in your payments, you can make a complaint about the same to ESA complaint number 0345 608 8545. In case you're using a textphone, dial 0345 600 318.

ESA contact number for Income related ESA: 0800 055 6688

Under an income-related ESA, the total an individual can receive will depend on the following mentioned:

• Age of an individual
• How much collective savings are above £6,000
• If an individual has a mortgage
• If an individual has Work Capability Assessment, if so, whether it is in the work-related activity group or the support group
• The total income an individual has (including personal and partners income
• Whether an individual lives alone or with a partner
• Whether an individual is caring for someone
• When does the claim begin

ESA contact number for Contributory Employment and Support Allowance: 0800 055 6688

The amount of contributory Employment and Support Allowance(C-ESA) an individual can get depends on:

• Age of an individual
• If an individual has Work Capability Assessment, if so, whether it is in the work-related activity group or the support group
• When did the claim start

Before the Work Capability Assessment, the amount an individual can get as a personal allowance is based on the age of a person:

• Under 25: the amount an individual will receive is £57.90 per week
• 25 and above: the amount an individual will receive is £73.10 per week

After the Work Capability Assessment, the amount an individual receives will depend on when the claim began and the category an individual falls in:

• Work-related activity group and claim began prior to 3 April 2017: the amount an individual will receive is £102.15 per week
• Support group, whenever the claim started: the amount an individual will receive is £109.65 per week
• Work-related activity group and claim began post 3 April 2017: the amount an individual will receive is £73.10 per week